What to Do If Your VEP RFID Tag Gets Damaged or Falls Off

You're cleaning your car, and you accidentally catch the edge of your VEP RFID sticker, causing it to peel. Or worse, you come back to your car to find it has detached and fallen onto your dashboard. It's a moment of panic for any driver who travels to Malaysia.

This is the most important rule. The VEP RFID tag is designed to be tamper-proof. The delicate internal antenna is designed to break if the sticker is removed from the windscreen.

Without a functional RFID tag properly affixed to your windscreen, your Vehicle Entry Permit is considered invalid for the purpose of crossing the border. You cannot legally drive into Malaysia. Do not attempt to enter Malaysia by simply showing your VEP confirmation email; you will be turned away.

You must apply for a replacement through the JPJ VEP portal.

• Step 1: Log in to your VEP portal account at vep.jpj.gov.my.
• Step 2: Find the section for tag replacement or reporting a damaged/lost tag.
• Step 3: Follow the prompts to apply for a replacement. You may need to state the reason for the replacement (e.g., 'Damaged', 'Windscreen Replaced').
• Step 4: Once the replacement is processed, you will need to book a new appointment in Johor Bahru to have the new tag installed.

The official replacement process can be slow and requires another trip to Johor Bahru. MyMechanic offers a streamlined, full-service solution to this problem.

• Manage the entire online replacement process on your behalf.
• Handle the collection of the new tag in Johor Bahru for you.
• Come to your doorstep in Singapore to professionally install the new tag.

Frequently Asked Questions