VEP Password Reset Loop – How to Regain Access

At MyMechanic, we’ve seen this “VEP password reset loop” affect both Malaysian and Singaporean drivers, often right before they need to travel. Here’s how to break free and get back into your account.

This glitch can be caused by several factors:

Browser Cache Issues: Old stored data conflicts with your updated credentials.
Expired or Invalid Reset Link: Clicking an outdated link can restart the reset process.
Server-Side Errors: The VEP system may fail to update your password correctly.
Multiple Device Logins: Trying to reset from more than one device can confuse the system.

Clear Your Browser Cache and Cookies: This removes outdated login data.
Use a Fresh Reset Link: Always click the latest email from the VEP portal.
Switch Devices or Browsers: If you're on a phone, try a desktop (or vice versa).
Avoid Autofill: Manually type in your new password.
Contact VEP Support or MyMechanic: Your account may need manual unlocking. We can help speed up the process.

Preventing Future Login Issues

Use a password manager to store credentials securely.
Avoid resetting your password repeatedly in a short time.
Keep your registered email account secure.

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Locked Out of Your VEP Account?

Don’t let a password glitch delay your trip. MyMechanic can help you break the VEP reset loop, recover your account, and get you back on the road.

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VEP Password Reset Loop – How to Regain Access

Preventing Future Login Issues

Trusted by Thousands of Cross-Border Drivers

Locked Out of Your VEP Account?

Frequently Asked Questions