VEP Email Not Received? 5 Ways to Check Your Application Status

Why VEP Emails Sometimes Don't Arrive

Waiting for your VEP confirmation email can be stressful, especially when you need to travel soon. Don't worry – there are several ways to check your application status even without the email confirmation.

• Stuck in spam folders
• Blocked by email filters
• Delayed due to system maintenance
• Caused by a typo in your email address during registration

5 Ways to Check Your VEP Application Status

• Check Your Spam and Junk Folders Start with the obvious – check your spam, junk, and promotions folders. VEP emails often end up here because they contain government-related keywords that trigger spam filters.
• Log Into Your VEP Account Visit the official VEP portal and log in using your credentials. Your application status will be displayed on your dashboard, regardless of email delivery issues.
• Use the Application Reference Number If you saved your application reference number, you can track your status using the "Check Application Status" feature on the VEP website without logging in.
• Contact VEP Customer Service Reach out to the official VEP helpline with your IC number and application details. They can provide real-time updates on your application status.
• Check Your SMS Messages Sometimes VEP sends SMS notifications as backup. Check your phone messages for any VEP-related updates you might have missed.

What to Do If Your Application Is Approved

Once you confirm your VEP is approved, you'll need proper installation and setup. This is where many drivers face challenges with tag positioning and technical requirements.

Frequently Asked Questions