How to Correctly Photograph Your Documents for VEP Application to Avoid Instant Rejection

The VEP system is scanning for specific details. If these elements aren’t perfectly clear, your application will be marked as invalid.

• Vehicle registration number
• Name and address on your identification
• Chassis and engine numbers
• Official stamps, logos, and watermarks

• Prepare the Document: Ensure it's clean, unfolded, and free of smudges.
• Use the Right Background: Choose a solid, contrasting background (e.g., white for dark documents).
• Get the Lighting Right: Use natural light near a window or two artificial light sources to avoid shadows.
• Hold Steady: Use both hands or a stand to prevent blurry images.
• Frame the Entire Document: Show all four corners with no edges cropped.
• Focus on Details: Tap your screen to focus on the text and check the image for clarity.
• Check File Size: Use JPEG or PNG formats and avoid over-compressing the image.

Pro Tips from MyMechanic

• Take multiple shots and choose the clearest one.
• Slightly angle the document if glare is an issue.
• Photograph each page of a multi-page document separately.
• Consider using a document scanner app on your smartphone.

• Cut-off Edges: Missing corners can raise suspicion of tampering.
• Low Lighting: Dark, grainy images hide important details.
• Shadows and Reflections: Common with laminated IDs and documents.
• Background Distractions: Messy surfaces can confuse automated checks.
• Tilted or Angled Shots: Documents must be photographed flat and straight.

Frequently Asked Questions