VEP and Data Privacy: What Does JPJ Track?

In a world where it feels like everyone is tracking everything, it's totally normal to wonder about data privacy. When you sign up for a VEP, you're handing over your personal and car details to the Malaysian authorities. So, what are they actually doing with that info? What are they tracking?

First off, the VEP system is mostly just a tool for identification and paying tolls. It's not as scary as it sounds. Here's what it actually keeps a record of:

• When you cross the border. The system takes a note of the date and time your car enters and leaves Malaysia.
• Your toll payments. As you drive on the highways, the RFID system logs your toll payments and deducts the cash from your eWallet.
• Who you and your car are. The system connects your car's plate number to your name and passport. This is really just so they can identify a car if it's involved in a traffic offence or an accident.

Just as important is knowing what the VEP system *doesn't* do. Let's bust a few common myths.

We get it. Your personal data is a big deal, and you need to know it's being handled properly. When you ask MyMechanic to handle your VEP application, you're trusting us with your information, and we take that seriously.

• We promise to only use your data for one thing: getting your VEP application sorted.
• We'll guide you on what you absolutely need to provide to JPJ and what you don't.
• We make sure the whole process is secure from start to finish. Our entire service is built on trust, and keeping your private information private is at the very heart of what we do.

Frequently Asked Questions