Step-by-Step Guide to Updating Contact Details in Your VEP Portal

Keep your account secure and receive important notifications by ensuring your details are up to date.

Your VEP portal is the official communication channel between you and the Malaysian Road Transport Department (JPJ). All official notifications—from application status updates to renewal reminders and potential summonses—are sent to the email address and phone number registered in your account.

Updating your details is easy and can be done in a few minutes.

Renewal Reminders: The portal sends reminders when your VEP is due for its 5-year renewal.
Password Resets: If you forget your password, the reset link will be sent to your registered email. Without access, you'll be locked out.
Traffic Summons: In the future, notifications for traffic offences may be sent via the portal. Missing these could lead to bigger problems.

Lost your password? Can't access your old email? The VEP portal can be tricky to navigate if you run into problems.

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Don't get locked out of your VEP portal. If you're having trouble updating your details or accessing your account, contact the experts at MyMechanic today.

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Step-by-Step Guide to Updating Contact Details in Your VEP Portal

Trusted by Thousands of Cross-Border Drivers

Need Help Managing Your VEP Account?

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