How to Use VEP Portal from Mobile vs Desktop — UI Differences & Tips

In today's connected world, you might access the JPJ VEP portal from your desktop computer, a laptop, or directly from your smartphone. While the core functionality remains the same, the user interface (UI) and overall experience can differ. Understanding these nuances can help you navigate the portal more efficiently.

The JPJ VEP portal was primarily designed with a desktop experience in mind, offering a wider layout and more information visible at once. However, it is also built to be responsive, meaning it adapts its layout to fit smaller screens like those on smartphones and tablets.

Pros: Convenience, ability to check status or book appointments on the go.

• Pros: Larger screen real estate, easier to review multiple documents side-by-side, more precise mouse control for form filling.
• Tips: Use a reliable internet connection.
• Ensure your web browser (Chrome, Firefox, Edge) is updated.
• Keep your digital documents organized in easily accessible folders.
• Tips: Use landscape mode for a wider view, especially when reviewing forms.
• Zoom in carefully when entering details or reviewing uploaded documents.
• Ensure you have a stable mobile data connection.
• Consider using a scanner app on your phone for document photos, as they often produce better quality than standard camera apps.

• Always Use the Official URL: Double-check that you are on https://vep.jpj.gov.my to avoid phishing sites.
• Clear Browser Cache: If you encounter issues, try clearing your browser's cache and cookies.
• Have Documents Ready: Whether digital or physical, ensure all required documents are easily accessible before you start.

Navigating the VEP portal, regardless of the device, can be time-consuming and frustrating. This is where MyMechanic's expertise becomes invaluable.

Frequently Asked Questions