eWallet Balance Advisory Before Travel

Planning a drive into Malaysia from Singapore? Besides having a valid Vehicle Entry Permit (VEP) and RFID tag, there's one more thing that often gets overlooked—your eWallet balance.

Why Your eWallet Balance Matters

Malaysia's highways and border entry points rely on Touch 'n Go RFID toll payments. If your eWallet doesn't have enough funds, you might:

• Be delayed at toll gantries
• Incur penalties or miss entry
• Create traffic disruptions
• Have to turn back or manually reload

What You Should Do Before Traveling

Before starting your journey:

• Log in to your Touch 'n Go eWallet app
• Check your current balance
• Top up if needed (especially before weekends or holidays)
• Confirm your RFID is linked properly to your eWallet

Don't Let a Low Balance Stop Your Trip

Many drivers assume their RFID tag is all they need—but without sufficient funds in the linked eWallet, it won't work at gantries.

• Check their balance at least 24 hours before departure
• Enable auto-reload if possible
• Keep a screenshot of their current balance as proof

How MyMechanic Helps

As part of our VEP support service, we ensure you're fully prepared for Malaysia travel, including:

• Helping you set up and link your Touch 'n Go eWallet
• Guiding you to check or troubleshoot your RFID-eWallet connection
• Sending pre-travel reminders to top up and avoid delays
• Offering advice if your eWallet shows issues at tolls

Frequently Asked Questions