Top 5 Stress-Free RSA Hacks Every Singapore Driver Should Know | MyMechanic

Hack #1: The “Location, Location, Location” Screenshot

When you call for help, the operator's first question will always be, “Where are you?” Fumbling for an answer is stressful. The moment you are safely pulled over, open Google Maps or WhatsApp and get your location pin. Take a screenshot of it.

• Why it works: A screenshot saves your location even if you lose your data connection. You can read the coordinates or describe the map to the operator. It’s faster and more accurate than trying to describe your surroundings.
• Pro-Tip: Also, look for the nearest green sign with the highway code (e.g., E2) and the kilometer (KM) marker. This is the gold standard for highway locations.

Hack #2: The 30-Second Breakdown Script

When you're stressed, it's easy to forget important details. Have a simple script ready in your head. State these four things clearly and calmly:

• Who you are: "Hi, my name is [Name] and I'm a MyMechanic member."
• Where you are: "I'm on the North-South Highway, heading south, at KM 15.5."
• What happened: "My car has a flat tyre," or "My car won't start, I think the battery is dead."
• Your car details: "I'm driving a white [Car Model], license plate [Number]."

Hack #3: The “Glovebox Emergency Kit”

You can’t predict a breakdown, but you can prepare for the wait. Keep a small pouch in your glovebox with essentials specifically for a breakdown situation.

• A fully charged power bank and charging cable.
• A small notebook and pen to write down information.
• A bottle of water and a non-perishable snack like an energy bar.

Hack #4: Stay In, Stay Safe

This is the most important safety hack. On a busy highway, your car is a metal box of protection. Unless there is an immediate danger inside the car (like smoke), the safest place to be is inside, with your seatbelt on and your hazard lights flashing. Never stand behind or next to your vehicle on a highway.

Hack #5: Let Your RSA Provider Be the Coordinator

Once you’ve made the call to a professional service like MyMechanic, your job is to stay safe. Our job is to handle the rest. We will coordinate with the tow truck driver, provide you with an ETA, and manage communications. You don’t need to stress about trying to talk to the driver directly or negotiate services. That’s what you have us for.

Frequently Asked Questions

Frequently Asked Questions