How to Track Your Roadside Assistance Technician in Real Time in Malaysia

Breaking down in Malaysia is stressful enough. The added anxiety of not knowing when help will arrive can make the situation even worse. In the past, you’d call for roadside assistance and then simply wait, hoping for the best. But modern technology has changed the game.

Once you’ve called MyMechanic and we’ve dispatched a technician to your location, we can provide you with a unique tracking link. This link, typically sent via SMS or WhatsApp, allows you to:

• See Their Live Location: Watch your technician’s progress on a map, just like tracking a ride-sharing service.
• Get Accurate ETAs: The system provides an estimated time of arrival, updated in real-time based on traffic and the technician's progress.
• Reduce Anxiety: Knowing exactly where help is and when it will arrive significantly reduces the stress of waiting.

• Call MyMechanic: Explain your situation and provide your precise location.
• Receive Tracking Link: Our dispatch team will send you a link via your preferred messaging app (WhatsApp/SMS).
• Open and Track: Click the link to open a map on your smartphone, showing the technician's live location and estimated arrival time.

While real-time tracking is a fantastic feature, our commitment to keeping you informed goes beyond just a map. Our dispatch team will also provide verbal updates, confirm details, and ensure you feel supported throughout the entire process.

Frequently Asked Questions

Frequently Asked Questions