Roadside Assistance for Car Accidents in Malaysia – What to Do

If there’s one thing every driver dreads, it’s getting into an accident — especially in a country that’s not your own.

You might be cruising down the highway from Johor Bahru to Kuala Lumpur, enjoying the drive, when suddenly… bang! Another vehicle clips your bumper. In that split second, your heart races, your mind goes blank, and a dozen questions flood in at once.

• Is everyone okay?
• What just happened?
• How bad is the damage?
• Who do I call first?

I’ve been in that exact situation, and trust me, it’s overwhelming. But here’s the good news — with the right steps and a trusted roadside assistance provider like MyMechanic, you can turn a stressful breakdown into a manageable hiccup.

1. Check Safety Before Anything Else

• Switch on your hazard lights immediately.
• If possible, pull over to a safe spot away from traffic.
• Check yourself and passengers for injuries.
• In case of injury, call **999** for police or medical help.

2. Keep Calm, Even if Tempers Flare

Accidents can spark emotions — frustration, anger, fear. Take a deep breath before stepping out. Your goal is to handle things safely, not escalate the situation.

3. Gather Evidence Like a Pro

The clearer your records, the easier it will be to file insurance claims later.

• Photos of both vehicles (close-ups and wide shots)
• Accident location and surroundings
• Skid marks, damaged road signs, or anything unusual
• Other driver’s license plate and ID
• Witness contact details (if available)

4. Call MyMechanic – Your Roadside Lifeline

If your vehicle can’t move or it’s unsafe to drive, don’t try to “just get home.” MyMechanic offers nationwide roadside help for Singapore cars in Malaysia, including:

• Towing services to a trusted workshop or back to Singapore
• On-site repairs for minor issues
• Guidance on insurance and reporting

5. File the Police Report if Needed

In Malaysia, you must report accidents with injuries or major damage within 24 hours. MyMechanic can advise on this process.

6. Inform Your Insurance Company

Once safe, contact your insurer and provide them with all photos and details. MyMechanic helps make sure you have the right info to speed up claims.

Extra Tips for Singapore Drivers

• Save all emergency numbers before your trip.
• Keep insurance and road tax documents handy.
• Avoid unverified roadside “helpers” offering towing/repairs.
• At night, stay visible with lights, vests, or a flashlight.

Why MyMechanic is the Safer Choice

• Fast, localised response
• Bilingual support
• Assistance with police & insurance
• Trusted, professional service

Frequently Asked Questions